Refund Policy

Here at kamagra2australia.com, we are committed to giving our clients the finest service. Of course, some orders do not always go according to plan and that you may want to get your money back. We realise that obtaining a refund or returning an item can be a hassle. That is why we have made our return policy as clear and easy to understand as possible. We care about your happiness with your purchase and hope you will return to us for your future prescription. Because of the risk of contamination by other parties, we cannot give refunds for medication that has already been dispatched. This is for customers protection, including your own. However, if there is a problem with your order, we will do everything possible to solve the issue.

My Order is Late

If your shipment does not show up within 7 business days after being dispatched, contact us so that we can promptly investigate the delay. We promise to use all of our resources to track down your item and get it sent out to you as quickly as possible. Nevertheless, if your package does not arrive or is damaged in transit, we will promptly resend a new package at no extra cost to you. If we agree to reship your purchase, please note that it will take an additional 3–7 business days for your package to arrive in Australia.

My Order is Damaged

Please get in touch with us within 7 days of delivery if any of your medication comes damaged so that we can help you get the situation resolved as soon as feasible. We ask that you please provide your order number and a picture of the damage so that we may better assist you. In addition, a photo of the package including the tracking number would be helpful in determining the type and amount of the damage sustained during shipping.

We may offer to replace the broken products at no cost to you, depending on their condition and the extent of the damage. Your satisfaction is our first priority, so if for any reason your items do not arrive in perfect condition, let us know, and we will do anything we can to make it right.

I Received Incorrect Items

If you think you have gotten the incorrect item, please get in touch with us as soon as possible. We will need your order number and a picture of the items in question. With this, we can find the source of the problem and come up with a workable solution in no time. In the event that the wrong product has been received a replacement may be sent.

Your happiness is our number one goal and we want to hear from you if something is not right. Do not be hesitant to get in touch with us if you have any enquiries or reservations regarding the quality of our service. You can count on the help of our professional customer care representatives. When a genuine mistake does happen, we will do everything in our power to address your concerns and resolve the situation speedily and to your satisfaction.